At Flawless Image Skincare, we are committed to providing our clients with the highest quality skincare treatments and services. Due to the nature of our treatments and the personalized attention provided by our experienced estheticians, we do not offer refunds for services rendered.

To secure your appointment, a deposit may be required at the time of booking. This deposit will be applied toward the total cost of your treatment and is non-refundable in the event of a cancellation or no-show.

In the event of a no-show (failure to attend a scheduled appointment without prior notice), the deposit will be forfeited. We kindly ask that clients provide at least 24 hours' notice if they need to cancel or reschedule their appointment to avoid losing their deposit.

Clients who need to reschedule their appointment may do so without losing their deposit, provided that at least 24 hours' notice is given. We will make every effort to accommodate rescheduling requests based on availability.

While we strive to ensure that every client is satisfied with their experience, we understand that issues may arise from time to time. If a client is not completely satisfied with their treatment, we are happy to provide in-house credit toward a future service as a gesture of goodwill.

To ensure the effectiveness of our treatments, we ask that clients follow the post-treatment guidelines provided by our estheticians. These guidelines are designed to optimize the results of the treatment and promote overall skin health.

In the event of extenuating circumstances or dissatisfaction with the treatment results, clients are encouraged to discuss their concerns with our staff. We will make every effort to address any issues and find a satisfactory resolution.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us. Our team is here to assist you and ensure that you have a positive experience at Flawless Image Skincare.